All-in-One guest messaging & customer support for shortlet properties

Talkvia takes care of every guest conversation, request, and concern;
so you can focus on growing your shortlet business, not managing messages.

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Satisfied shortlet guests

Your Guests Talk.
We Handle Everything.

Running shortlet properties comes with constant guest messages—check-in questions, maintenance issues, late-night requests, and everything in between. Managing these conversations can quickly become overwhelming.

Talkvia is a service-based customer support solution designed specifically for shortlet properties. We act as your dedicated guest communication team, ensuring every message is answered promptly, professionally, and with care.

Our mission is simple: to remove the stress of guest communication while improving guest satisfaction and reviews.

What We Do

We provide a complete guest messaging and support solution tailored to shortlet operations.

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24/7 Customer Support

From early check-ins to late-night issues, our team is available around the clock to support your guests.

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Post-Stay Follow-ups

We help ensure guests leave satisfied by handling feedback, follow-ups, and support requests after checkout.

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Guest Messaging Management

We manage all guest communications across supported messaging platforms - before, during, and after their stay.

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Booking & Stay Assistance

We handle common guest inquiries such as; check-in/check-out, property rules & house guidelines, etc.

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Issue Escalation & Coordination

We quickly identify and escalate urgent issues (maintenance, cleaning, access problems) to the right contact.

Why Shortlet Hosts
Choose Talkvia

Talkvia Customer

Built for Shortlets

We understand the fast-paced nature of short-term rentals and guest expectations.

Faster Response Times

Quick replies lead to happier guests and better reviews.

Professional & Friendly Support

Every guest interaction is handled with care, clarity, and professionalism.

Reduced Stress for Hosts

No more constant notifications, midnight calls, or missed messages.

Scalable Support

Whether you manage one property or many, our service grows with you.

Choose Your Plan

Select the perfect subscription option for your needs

Pay-as-you-go

£0.034

per message

⚠️ Minimum order of 300 messages

Monthly Subscription

Popular

£19.00

/property/month

✓ Unlimited messages monthly per property

Yearly Subscription

£198.00

/property/year

✓ Unlimited messages yearly per property

💰 Save £30

Frequently Asked Questions

Let Talkvia
Handle
the Talking

Stop juggling guest messages and start enjoying smoother operations and happier guests. Whether you manage a single shortlet or an entire portfolio.

Talkvia is ready to support you.

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