Terms of Service

1. About Us

We are a UK-focused platform providing smart property advice, full property management services, and customer service support for short-let properties ("we", "us", "our"). This website operates as an early-access and information platform for users interested in property-related services.

2. Eligibility

To use our website, provide property details, or sign up for updates and discounts, you must:

• Be at least 18 years old
• Be a UK homeowner or have lawful authority to share property details
• Agree to these Terms in full

3. Purpose of the Website

Our website currently functions as a coming-soon platform used for:

• Collecting visitor contact information
• Collecting property details voluntarily provided by prospective clients
• Offering occasional discounts, promotions, and early access
• Providing general smart property advice for UK homeowners

Full services may be offered upon launch or through direct communication with us.

4. Your Responsibilities

By submitting your information, you confirm that:

• All details you provide are truthful, accurate, and your own
• You are legally authorised to share any property-related data
• You will not misuse the website or attempt to access restricted areas
• You will comply with applicable UK laws and regulations

If we discover inaccurate or misleading information, we may suspend or refuse service.

5. Our Services

We offer or intend to offer:

Full Property Management

We may share your information with:

• Including but not limited to tenant management, inspections, maintenance coordination, and related administrative tasks.

Customer Service for Short-let Properties

• Including guest communication, booking support, issue resolution, and general customer service management.

Services may be updated or expanded as the platform develops. Details, pricing, and service agreements will be provided separately when services are formally engaged.

6. Early-Access Communications & Discounts

By signing up:

• You consent to receive emails, SMS updates, newsletters, and promotional offers
• Discounts may be available periodically and may be subject to specific terms
• You may unsubscribe at any time using the link provided in our communications
• We do not guarantee the availability, frequency, or value of discount offers

7. Intellectual Property

All content on this website—including text, images, design, branding, and digital assets—is owned by us or licensed to us.

You may not:

• Copy, reproduce, or distribute content without permission
• Reverse-engineer any part of the website
• Use content for commercial purposes without written consent

8. User-Submitted Information

When you provide contact or property details:

• You grant us permission to store, process, and use the information in accordance with our Privacy Policy
• You retain ownership of your data, but you grant us a licence to use it to provide services, send updates, and improve user experience
• We will never sell your information

9. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for their content, policies, or practices. Accessing them is at your own risk.

10. Service Availability

We aim to ensure the website is available at all times, but we do not guarantee:

• Continuous, uninterrupted access
• Freedom from errors, bugs, or delays
• That all features will always be available

11. Disclaimer of Liability

To the fullest extent permitted by UK law:

• Our website and early-access platform are provided "as is" and "as available."
• We do not provide financial, legal, or investment advice
• Any property advice provided is general guidance and should not be relied upon as professional advice without independent verification

We are not liable for:

• Losses incurred from use of our website or advice
• Errors in property information submitted by users
• Interruptions, delays, or technical issues
• Third-party services or software

Nothing in these Terms limits liability for death, personal injury, or fraud caused by our negligence.

12. Indemnification

You agree to indemnify and hold us harmless from any claims arising from:

• Your misuse of the website
• Your breach of these Terms
• Your submission of inaccurate or unauthorized information

13. Personal Data & Privacy

Your personal data is processed in accordance with our Privacy Policy, which explains:

• What personal data we collect
• How we use it
• How long we keep it
• Your rights under UK GDPR

By using the website, you agree to our Privacy Policy.

14. Changes to These Terms

We may update these Terms from time to time. When updates occur:

• The "Last Updated" date will change
• Continued use of the website constitutes acceptance of the changes

Please review these Terms regularly.

15. Termination

We reserve the right to restrict access, suspend your account, or remove your information if we determine that you violated these Terms or engaged in harmful behaviour.

16. Governing Law

These Terms are governed by and interpreted under the laws of England and Wales. Any disputes shall be handled exclusively by the courts of England and Wales.